Activity

1. Amazon Customer Reviews

Amazon was one of the first online stores to permit consumers to read out reviews of products in 1995, and it remains one of the most important resources for consumers looking to create informed purchase decisions. Even if people can and even do purchase a product elsewhere, if it’s sold upon Amazon.com — unless it’s gasoline or drug paraphernalia, that is — later many people will see happening its Amazon evaluation in the past they declare to buy.

What’s going to surgically remove your product from one that looks just later than it? Those shiny gold stars and good customer reviews. Products are rated upon a five-star rating scale, which is damage alongside by percentage of reviews per star, followed by most accepting customer reviews and most recent

collect
customer feedback .

2. Angie’s List

Geared toward U.S.-based utility businesses, Angie’s List is a "higher-end" evaluation site, because users actually have to pay for membership. But you acquire what you pay for. The reviews, perfect upon an AF scale, are typically extremely well-thought out — not a lot of that ranting and raving that’s more common upon release review sites. The reviews can’t be anonymous, which helps clip beside upon pretend or misrepresentative reviews, and companies are allowed to reply to the reviews posted very nearly them, too.

It’s free to set in the works a page for your company. next you have yours, urge on your customers who are on Angie’s List to depart reviews there — members are the lonely ones allowed to pull off it!

3. Choice

Have customers in Australia? unconventional is a member-funded review website based in Australia. choice independently tests products and facilities and provides appear in reviews to their members. The bulk of their ham it up involves testing products and services themselves, creating product comparisons, and writing buying guides. In addition, though, they attain allow members to rate and discuss specific product brands and models bearing in mind further substitute members. If you have customers in Australia, we suggest encouraging those who are on different to depart reviews there.

4. Trustpilot

Trustpilot is a fast-growing, community-driven consumer review platform based in Denmark, although they’ve expanded out of Europe into 65 countries, including the U.S. The platform for businesses helps companies from every over the world proactively combine customer reviews. It’s the customers who write both product and seller reviews, keeping it third-party verified.

While they have a basic story for forgive (this lets you create a profile page and collection customer reviews), their paid versions let you create customizable review invitations, part ratings and reviews on social media, and partner evaluation data to your internal issue systems.

5. TestFreaks

Similar to TrustPilot, the Swedish-based TestFreaks helps companies proactively combine customer reviews and write seller reviews to adjunct them.

Another frosty addition? Their question and respond feature, which lets prospective customers state questions and receive answers directly from your customer further team.